Rate limits - Documentation

The API enforces rate limits to ensure fair usage and prevent abuse. Respect them to avoid disruptions to your integration.

Default limits

Environment	Limit
`production`	60 requests per second
`sandbox`	5 requests per second

The limits apply to each individual account and to each endpoint, and are enforced per second.

When you exceed a limit

The API answers 429 Too Many Requests with a body that describes the exceeded limit:

HTTP/1.1 429 Too Many Requests
Content-Type: application/json

{
  "error": "Rate limit exceeded",
  "message": "You have reached the maximum allowed requests per second. If you need more bandwidth request to our support team."
}

Back off and retry

When you receive a 429, back off before retrying:

retry the request after a short delay;
use exponential back-off to increase the delay between retries;
queue requests and spread them evenly over time.

Higher limits

If your application needs a higher rate limit, you may be eligible for an upgrade. Contact support to discuss your requirements.

Next steps

Error handling: every status code and error code.
Environments: sandbox and production base URLs.