Request identification

Request identifiers are unique values associated with each API request, allowing for efficient tracking and troubleshooting of individual requests.

Request Identifier

Each API request made to our service is assigned a unique request identifier. This identifier can be found in the response headers under the X-Request-Id key. Additionally, the request identifiers are present in the URLs of individual request logs in your app.

Example

X-Request-Id: 12a34b56-cd78-90ef-gh12-345i678j9012

Contacting Support

If you need to contact us about a specific request, providing the request identifier will ensure the fastest possible resolution.

By including the request identifier in your support query, our support team can quickly locate and investigate the specific request in question. This enables us to efficiently diagnose any issues, provide insights, and offer guidance or solutions to resolve your concerns.

When contacting support, please include the following information:

• The request identifier (found in the X-Request-Id header or the development console)

• A description of the issue you are experiencing

• Any relevant code snippets or additional details that may help with the investigation

Remember to always include the request identifier to expedite the resolution process and ensure a swift and effective response from our support team.